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Measuring Your Reach with Bloom Analytics

In a “customer interview”, Richard said

It’s a bit confusing sometimes for clients like us, the idea of tagging and branding books. Perhaps their kind of documentation around that could be clearer. We recently suggested it would be useful to know what the analytics fields are so that a new client will know exactly what the app is able to report and not able to report. A more user-friendly approach with the documentation around the product. (**Tagging/branding books: does that have to do with the types of books, like biography or fiction?)** No, tagging is more to do with saying who owns the books. Who PAID for the project? In PNG where we’ve had two phases of the Rise Project plus two other projects, we need to differentiate those books in the database so those users can brand the books in different ways so that you know these books were from a particular project. [It’s a] nice problem to have because we’re using it in more places for different projects for different donors, different provinces. They need to improve the documentation around it so it’s clearer. At the moment we rely on SIL-PNG to do all of that. We don’t do it in-house. We give them the books; say it's for this project. But then when we have to extract the data from the database, we need to say okay, these books are for Rise 1; these books are for Rise 2. These users are for that other project; so we're kind of still feeling our way with that.

Summary

Events that we measure

All Bloom Player contexts (Bloom Library, Bloom Reader, BloomPub Viewer, RAB apps)

Pages read


Was the last (numbered) page in the book read?


This is some indication that the entire book was read. Note: it is possible to just flip past pages, or to move randomly through the book. So it wouldn’t be hard to cheat this system.


Time spent


Comprehension Quizzes


including how many questions were present and how many answered correctly.


Duration of audio and video playback


Book branding


Bloom Library


Downloads


Bloom Reader Specific events


Installations


No events at this time


Shared book


Shared bookshelf


Shared APK


Share Link to app on play store


EPUB

User Information that we collect

Web

IP address (--> city / country?)

Bloom Reader only

Named device ids

ANALYTICS_DEVICE_PROJECT


ANALYTICS_DEVICE_ID

Location

Latitude, longitude, locationSource, locationAccuracy, locationAgeDays

We record the locations available from each of the standard providers (network, gps, and passive) explicitly. But for the standard location for this report, we mainly want the most recent location we can get; precision is not very important.

However, we know from experience that in poor countries, IP address doesn't give us reliable location, and we expect that wifi and other networks will be similarly unreliable as means of location. So if we have a reasonably recent high-precision location we will take that in preference to a lower-precision one that may be even more current. (Elsewhere we request one location per hour from GPS, if available, to ensure that the "last known location" for the gps provider will be reasonably recent.)

Distribution Source

Hardware info

Android version?

How your project can get analytics

BloomLibrary bookshelves

/stats

CSV & PDF download

Advanced low level access to analytics data

SQL access

[Available Fields](https://docs.google.com/spreadsheets/d/1jvO_YHpcoYQyOw8sJoo-M07V6Km9YRsPI1rgAuSJVpc/preview)


Example dashboards using this data


[PNG RISE](https://www.inclusiveducation.com/rise)


[PNG Western Province E-Learning](https://www.inclusiveducation.com/wp-elearning)

Difficulties getting analytics

Getting analytics from devices that are normally offline

No internet (talk about Bloom Reader offline)

Effect of blocking cookies?

Firewalls

No events on EPUB

Privacy Issues

No emails

IP addresses?

Cookies

GPS resolution

GPS opt in/out

Device hardware IDs

Named Device IDs

Pricing

Analytics Fields

View field documentation

Internet Connection Issues

How much bandwidth?

These are the most common analytics events sent by Bloom Reader:

  • Bloom Reader started
  • Bloom Reader backgrounded
  • Book Opened
  • Book Closed

Each event is less than 3KB. So a person who runs Bloom Reader, reads 2 books, then quits will send less than 18KB.

What if the user is not connected to the internet?

If the user is not connected to the internet, Bloom Reader will cache their events. The cache is limited to 1000 events.

To prompt Bloom Reader to send all of its events right now, open the menu:

At the bottom of this screen, you will see Bloom Reader’s progress in sending the events: